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Frequently Asked Questions

Our frequently asked questions help answer many of the questions and concerns we receive from families before their first visit. If you have further questions please don’t hesitate to give us a call today!

Do you accept Insurance?

Our clinic does not accept insurance at this time, but we can provide superbills, upon request, which can be independently submitted to your insurance company. If you are interested in submitting superbills, you may want to contact your insurance company prior to your first appointment to inquire about potential reimbursement for your child’s evaluation and treatment(s).

What form of payment do you accept?

Payment is due at the time of service. Credit card, debit card, HSA/FSA cards, cash, or check are accepted.

Does my child need a referral to begin service?

No. A referral is not needed to get started with services. In the state of NY, physical therapists can evaluate and treat a patient for 30 days or 10 visits (whichever comes first) without a referral. If services are going to extend past this timeframe, or if we determine that a referral is preferred prior to the first visit, we can reach out to the child’s primary care physician to obtain a prescription for you.

What can we expect at the initial evaluation and assessment?

This is a one-on-one thorough evaluation consisting of an age-appropriate analysis of physical function. This exam could include an assessment of your child’s motor abilities, strength, range of motion, balance, coordination, mobility, or motor planning skills. This evaluation will include a variety of measures including caregiver interview, clinical observation, motor skill and mobility assessment, standardized measures, and other specialized assessments as needed based on your child’s individual presentation. Based on the results of the evaluation, we will then develop an individualized treatment plan tailored to your child’s specific goals and needs. A detailed home exercise program will also be provided that is specific to your child. This program will complement our individual treatment sessions and will further increase success for skill carryover at home and into the future.

What should my child wear to their physical therapy appointment?

Typically, loose-fitting comfortable clothing that allows for movement is great! Shorts are appreciated for gait assessments. Shoes, if necessary, should be supportive, such as a good-fitting pair of sneakers.

What should I do to prepare for my first visit?

Please complete all intake paperwork ahead of the first visit. This will ensure that we can spend our full evaluation session working with your child, and that we have access to pertinent information prior to you coming to see us.